FAQs
Gordon's Inc
Can I just drop my car off for an inspection?
You do need an appointment for emissions, inspections, and all other repair work performed in our service center. You also need to have current registration, current insurance documentation, and wheel lock keys (if your vehicle is equipped with wheel locks).
We cannot do the emissions or inspection without this documentation.
I just received a notice for a recall issue. Can you take care of that?
No, you must go to a dealership for recall issues.
Why doesn't the State give extra time for inspections?
You have 3 months to have the inspection completed on your vehicle. The two months before it is due and the month it is due. The only reminder is the sticker on your windshield.
Do you offer payment plans?
No, all repairs must be paid in full before the vehicle leaves the lot.
For scheduled repairs, can I drop the car off over the weekend?
Yes, we do have a key drop through the office doors. There are envelopes in the night drop box on the door. Simply give us your name, the kind of vehicle, and why it is here. Put your keys in the envelope and push through the key drop in the door.
If you have an inspection scheduled, please put your current registration and insurance in the envelope as well.
Do you provide towing outside of Pennsylvania?
Yes, we typically provide towing services to Adams, York, Lancaster Counties, and Northern Maryland. We are happy to travel all over the east cost for our customers, though.
Do your repairs come with a warranty?
Yes, we offer a 1-year warranty on parts for all repairs.
Are you open on weekends?
Our shop is closed on weekends, but towing is available 24/7.
What payment methods do you accept?
We accept cash, check, Visa, Mastercard, Discover, Apply Pay, and Google Pay. We do not accept American Express.